About Neuros

Seafarers are the keystone of global trade, transporting over 95% of goods worldwide. Spending months away from their families, friends, and loved ones often faces challenges regarding reliable communication. Traditional connectivity solutions can be expensive, unreliable, or unavailable in many ports.

Why Neuros?

Neuros is built for seafarers. Unlike conventional telecom providers, we offer a dedicated seafaring number, giving seafarers access to SMS, voice calls, and data in ports where other providers fail. This ensures crew members can stay in touch with family, friends, and essential services without interruption. No more struggling with unreliable ship Wi-Fi, hunting for SIM cards in port, or paying exorbitant roaming fees.

Neuros provides an affordable, simple, and effective way for seafarers to connect—wherever they are.

FAQ

Neuros is more than a telecom service—it’s a movement.

We’re committed to empowering seafarers with the tools they need to stay connected, ensuring that no seafarer is ever truly out of reach again.

  • eSIM Benefits

    • Instant Activation: You don't need to wait for a physical SIM to arrive—just scan a QR code to activate your plan instantly.

    • No Physical SIM Swaps: You can seamlessly switch between networks without replacing a SIM card every time you enter a new country.

    • More Storage, Less Hassle: No risk of losing or damaging a SIM card. Plus, eSIM allows multiple network profiles on one device.

    • Environmentally Friendly: Reduces plastic waste and packaging compared to traditional SIM cards.

    • Works in More Ports & Countries: Stay connected in more locations with easy, flexible activation.

    Physical SIM Challenges

    • Need to Swap Cards: Changing networks means constantly replacing SIM cards, which is inconvenient at sea.

    • Risk of Loss or Damage: SIM cards are small and easily misplaced or damaged.

    • Limited Availability: Requires access to a shop or delivery service to obtain a new card.

    • Longer Activation Time: Must be manually inserted and activated, often requiring Wi-Fi access.

    • Extra Costs: Many physical SIMs have activation fees and hidden charges.

    • Step 1: Scan the QR code sent to your ship, found in port, or shared by a colleague.

    • Step 2: Follow the simple activation link to set up your eSIM—no Wi-Fi or external SIM is required.

    • Step 3: Instantly connect and start using your data, SMS, and voice services in ports worldwide.

  • Frequent SIM card changes and unpredictable roaming fees can be costly, inefficient, and frustrating for those who need seamless connectivity.  Managing different networks in every port disrupts communication, adds unnecessary expenses, and makes staying in touch with colleagues, operations, and loved ones more challenging than it should be.

  • Most services provide only data, leaving seafarers without the ability to make voice calls or send SMS messages when they need them most. Neuros change that. We offer a dedicated pay-as-you-go plan with an actual phone number—allowing seafarers to stay truly connected, not just online but through calls and messages, even when data isn’t available. Our mission is to make communication more accessible and affordable, with costs decreasing as more seafarers join the network.

  • Neuros isn’t just about today—it’s about the future of offshore communications. We are working to expand coverage beyond ports, bringing seamless connectivity up to 12 nautical miles offshore, ensuring even greater access for seafarers. This is a game-changer for global shipping, cruise liners, and offshore industries, eliminating the long-standing gaps in maritime communications.