Empowering Seafarers, Strengthening Global Trade

We invite you to become a sponsor.

“Connectivity Paradox: A persistent issue is an ongoing dissatisfaction with connectivity, as unreliable or insufficient internet access limits meaningful communication with family and friends. Repeatedly, it was reported that free allowances are being granted, but the vessel’s bandwidth is insufficient to deliver on these promises, leading to growing frustration. While increasingly generous offers of free access are made, the reality is that they cannot be fulfilled. This situation resembles what might be termed “Schrödinger’s Connectivity,” where good, free Wi-Fi exists – until you try to use it.” Seafarers Happiness Index Quarter 4 2024

For centuries, seafarers have been the unsung heroes of global trade, tirelessly transporting 95% of the world’s goods yet receiving little recognition or support. While industries, supply chains, and economies have evolved, seafarers' fundamental challenge—staying connected with their loved ones—has remained largely unaddressed. Without affordable and accessible communication, seafarers endure months of isolation, cut off from their families, miss milestones, and struggle with the mental health toll of prolonged separation.

At sea, communication options are minimal. Traditional shipboard satellite connections are prohibitively expensive, making it impossible for most seafarers to stay in touch. Onshore, options are fragmented, forcing seafarers to rely on local SIM cards or limited, unreliable ship Wi-Fi—if available. Neuros has changed this affordable, seamless global connectivity solution designed exclusively for seafarers. It ensures providing an af they can connect with their families in port and, in the future, even at sea.

Why Sponsorship Matters – CSR, ESG & the Human Rights Imperative

“In September 2020, UN agencies reported that nearly 800,000 seafarers worldwide had been unable to disembark and embark ships due to governmental COVID-19 regulations. The situation has been deemed a ‘humanitarian crisis’. As of January 2021, the International Labour Organization reports that 400,000 seafarers are still stranded.” Cambridge University

Sponsoring seafarers’ connectivity is an act of goodwill and a critical step toward fulfilling corporate responsibility and sustainability commitments.

Corporate Social Responsibility (CSR) – Supporting the People Behind Global Trade

Companies that depend on global supply chains—whether in shipping, retail, automotive, energy, or logistics—have a duty of care to ensure ethical and fair treatment of the workers, enabling their businesses to succeed. Connectivity is a fundamental human need, and providing seafarers with an affordable way to stay in touch with their families directly enhances their well-being, morale, and overall mental health.

A well-supported, connected workforce is a more productive and engaged workforce. Studies consistently show that isolation at sea contributes to depression, anxiety, and increased safety risks.

Poor mental health can lead to fatigue, mistakes, and even accidents, creating significant operational risks. Sponsoring connectivity solutions reduces stress, improves mental resilience, and enhances seafarer retention—saving costs for shipping companies and operators while creating safer, more efficient working environments.

Why Sponsorship Matters – CSR, ESG & the Human Rights Imperative

“ The quality of onboard connectivity is a crucial factor in seafarers’ daily lives, with clear patterns emerging in the feedback. On most vessels, daily data allowances are deemed sufficient for personal use, enabling crew members to stay connected with their families. However, the infrastructure supporting this connectivity varies greatly between ships. Bandwidth limitations during peak usage times are a recurring issue, often making it difficult to hold meaningful conversations or video calls. This inconsistency in connection quality directly affects seafarers’ well-being. Staying in touch with loved ones is vital for emotional support. The strong link between connectivity and family relationships underscores the need for reliable internet services at sea, as they provide a lifeline to the outside world. Improving the quality and consistency of connectivity would significantly enhance the seafarer experience, reducing feelings of isolation by ensuring that the technology lives up to its promises. Concerns about privacy on board were also raised. While many seafarers can make calls in their cabins, poor sound insulation between cabins often leads to a sense that private conversations are easily overheard. As one respondent stated, “I can hear everything from the cabin next to me. I presume I can he heard too – which makes conversations with home stressful.” Seafarers Happiness Index Quarter 4 2024

Environmental, Social, and Governance (ESG) – Taking Responsibility for a Global Workforce

  • Under ESG frameworks, businesses are increasingly evaluated on how they treat their workers, even those within their extended supply chain. Ensuring fair working conditions, access to resources, and support for well-being are key ESG indicators.

  • Social Impact: Neuros aligns with global sustainability goals, particularly

  • SDG 8: Decent Work & Economic Growth and SDG 3: Good Health & Well-Being by addressing one of the most neglected aspects of seafarer welfare—communication. Connectivity ensures that the people who move global trade forward are not left behind in the digital world.

  • Governance & Ethical Responsibility: Consumers and investors demand greater transparency in how businesses treat their supply chain workers. Shipping companies and global corporations alike have an opportunity to lead the industry by setting new standards for worker welfare. Supporting seafarers’ right to communication showcases proactive leadership in ethical governance.